Privacy Policy

Last Updated: July 30, 2026

Shandong Anxing Machinery Co., Ltd. (“Anxing,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, submit an inquiry, request a quotation, communicate with our team or conduct business with Anxing.

1. Who We Are

The data controller responsible for this website is:

Shandong Anxing Machinery Co., Ltd.
Website: www.anxingmachinery.com
Email: [email protected]
Address: Block G, Shengtai Square, Jining City, Shandong Province, China

2. Scope of This Policy

This Privacy Policy applies to personal information collected through:

The Anxing website;
Product inquiry and quotation forms;
Email, WhatsApp, telephone and other business communications;
Order, shipping, inspection and after-sales communications;
Exhibitions, referrals and other business contacts linked to Anxing.

This Policy does not apply to third-party websites or platforms that operate under their own privacy policies.

3. Information We Collect

3.1 Information You Provide

We may collect:

Your name and job title;
Company name and business type;
Business email address;
Telephone or WhatsApp number;
Country, region, city, destination port or delivery address;
Product interests and requested models;
Application, load, working height, site conditions and configuration needs;
Quantity, target delivery date and shipping preferences;
Logo, artwork, labels or files submitted for OEM orders;
Order, payment, invoice, packing and shipping information;
Photos, videos, nameplates and issue descriptions submitted for after-sales support;
Messages and other information included in your communications.

Please avoid sending personal information that is not necessary for your inquiry or order.

3.2 Information Collected Automatically

When you use our website, we may automatically collect:

IP address;
Browser type and device type;
Operating system;
Referring page;
Pages viewed and links clicked;
Approximate location derived from IP address;
Date, time and duration of visits;
Cookie identifiers and analytics data;
Advertising interaction and conversion information.

3.3 Information From Other Sources

We may receive business contact information from:

Your company or colleagues;
Distributors, agents or referral partners;
Trade shows and business directories;
Logistics, inspection or service partners;
Publicly available business sources.

4. How We Use Personal Information

Anxing may use personal information to:

Respond to questions and product inquiries;
Recommend suitable product categories or configurations;
Prepare quotations, pro forma invoices and order documents;
Review application, capacity, attachment and destination requirements;
Communicate about production, inspection, packing and shipment;
Coordinate payments, freight, customs documents and delivery;
Provide manuals, spare-parts references and after-sales support;
Review OEM branding, artwork, labels and packaging;
Improve our products, services and website;
Measure website traffic, inquiries and advertising performance;
Prevent misuse, fraud, security incidents or illegal activity;
Comply with legal, accounting, tax and regulatory obligations;
Establish, exercise or defend legal claims;
Send relevant product or company updates where permitted.

5. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

Contract and Pre-Contract Steps

We process information when necessary to respond to an inquiry, prepare a quotation, confirm an order or perform a contract.

Legitimate Business Interests

We may process information for legitimate interests such as customer communication, quotation follow-up, service improvement, website security and business administration, provided those interests do not override your rights.

Consent

We rely on consent where required, including for certain marketing communications or non-essential cookies. You may withdraw consent at any time.

Legal Obligations

We may process information to comply with applicable accounting, tax, customs, trade, sanctions, product-safety and regulatory requirements.

6. Cookies and Similar Technologies

Our website may use cookies, pixels and similar technologies to:

Keep the website operating correctly;
Remember language or preference settings;
Measure website traffic and page performance;
Understand how visitors use the website;
Measure inquiries and advertising conversions;
Support remarketing or relevant advertising where permitted.

Essential cookies may operate without consent where legally permitted. Analytics and advertising cookies will be subject to consent or preference controls where required.

You may manage cookies through the website cookie settings or your browser. Blocking cookies may affect certain website functions.

A separate Cookie Policy is recommended if the website uses Google Analytics, Google Ads, Meta Pixel, Microsoft Clarity or similar services.

7. Marketing Communications

Anxing may send product, company or industry information when:

You have requested it;
You have provided consent;
We have an existing business relationship and the communication is permitted by law;
We have another valid legal basis.

You may unsubscribe through the link in an email or contact us directly. Unsubscribing from marketing does not stop operational messages relating to an inquiry, quotation, order, shipment or service request.

8. How We Share Information

We may share information with trusted recipients where reasonably necessary, including:

Website hosting, cloud storage and cybersecurity providers;
Email, CRM and business communication providers;
Analytics and advertising service providers;
Banks and payment service providers;
Freight forwarders, carriers and customs service providers;
Inspection, certification and testing providers;
Suppliers involved in an approved configuration or attachment;
Professional advisers, including lawyers, accountants and insurers;
Government, customs, tax, regulatory or law-enforcement authorities;
A buyer, investor or successor in connection with a business restructuring or transfer.

Service providers are expected to process information only for the agreed purpose and apply appropriate protection.

9. International Data Transfers

Anxing is based in China and serves international buyers. Your information may therefore be transferred to or processed in China and in other countries where our service providers or business partners operate.

Data-protection standards may differ between countries. Where required, we use appropriate contractual, organizational or legal safeguards for international transfers.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

Respond to and follow up an inquiry;
Maintain quotation and communication records;
Perform and document an order;
Provide warranty or after-sales support;
Meet legal, tax, accounting, customs or regulatory requirements;
Resolve disputes and enforce agreements.

Retention periods depend on the type of information, business relationship and applicable legal obligations. Information that is no longer required will be deleted, anonymized or securely archived.

11. Data Security

Anxing uses reasonable administrative, technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, loss or misuse.

However, no website, email transmission or storage system can be guaranteed to be completely secure. Users should avoid sending highly sensitive information through ordinary email or public messaging channels.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information;
Request correction of inaccurate information;
Request deletion of information;
Restrict certain processing;
Object to certain processing;
Request data portability;
Withdraw consent;
Opt out of direct marketing;
Ask for information about recipients or data sources;
File a complaint with a competent supervisory authority.

These rights may be subject to legal limitations, identity verification and record-retention requirements.

To submit a request, email [email protected] with the subject line:

Privacy Request

We may request reasonable information to verify your identity and locate the relevant records.

13. California Privacy Rights

Where the California Consumer Privacy Act applies, California residents may have rights to:

Know the categories and specific pieces of personal information collected;
Know the purposes for collecting, using or disclosing information;
Request deletion;
Request correction;
Opt out of the sale or sharing of personal information;
Limit certain uses of sensitive personal information;
Receive equal service without unlawful discrimination for exercising privacy rights.

Anxing does not sell personal information for monetary payment. Certain analytics or advertising technologies may be treated as “sharing” under California law. Where applicable, users may manage these technologies through cookie preferences or an available opt-out mechanism.

14. Children’s Privacy

This website is intended for business and professional users and is not directed to children.

We do not knowingly collect personal information from children under 16. If you believe a child has submitted personal information, contact us so that we can review and delete it where appropriate.

15. Third-Party Links

Our website may link to external websites, social-media platforms, map services or communication tools.

Anxing does not control the privacy or security practices of third parties. Review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, business operations or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date. Material changes may also be communicated through an additional website notice where appropriate.

17. Contact Anxing

Questions or privacy requests may be sent to:

Shandong Anxing Machinery Co., Ltd.
Email: [email protected]
Address: Block G, Shengtai Square, Jining City, Shandong Province, China

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool "Real Cookie Banner". Details on how "Real Cookie Banner" works can be found at https://devowl.io/rcb/data-processing/.

The legal basis for the processing of personal data in this context are Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.